| What size vinyl decal should I order? The most common size for a sports decal on the back glass is 7 inches wide and 7 or 8 inches tall depending on the text options selected. Use a tape measure to estimate the width and height you would like for your decal. All decals are measured by the width of the decal and are not measured by the height of the individual letters. If you are ordering a windshield decal, please make sure the decal will fit on your vehicle before ordering.
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| How long will my vinyl decal last? The minimum life expectancy based on accepted application procedures is six years for standard vinyl film and four years for metallic films. Back to top
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| How do I apply my decal? All orders for vinyl decals come with application instructions.
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| Are vinyl decals reusable once they have been applied to a surface? No. Removing decals may cause them to stretch and tear.
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| Will my vinyl decal wash off? No. Car washes and pressure washers are safe on decals, but do take care when using high pressure hoses on the edges of the decal.
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| Will wax affect my vinyl decal? No, but when applying the wax, apply it by hand and avoid using electric buffers.
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| If I remove my vinyl decal, will it damage my paint or clear coat? Vinyl decals will not permanently damage painted surfaces or windows. Since the decal shields the surface under the decal from sunlight, decals left on for extended periods of time can leave an unfaded area under the decal once removed. To prevent this, keep your car waxed to prevent the paint from fading.
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| How do I remove bubbles from my vinyl decal after installation? Most bubbles will disappear within a few weeks, if there are any remaining, use a pin to pierce the bubbles and use your finger to press the air out.
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| WIll my vinyl decal affect window tint? No. Window tint is on the inside of the glass, decals are on the outside. However, it is not recommend that you apply the decal directly onto the tint if applying the decal on the inside of the glassAs long as the decal is installed on the exterior surface of the glass, the decal will not effect window tint that is installed on your vehicle. Since the decal shields the tint under the decal from sunlight, decals left on for extended periods of time can leave an unfaded area under the decal once removed.
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| Can I install my vinyl decal on fresh paint? It is recommended that paint is left for at least 1 month be applying vinyl decals.
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| Will the rear window defroster affect my vinyl decal? No, your rear window defroster will not effect your decals. Back to top
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| Can I remove my vinyl decal? Vinyl decals can be easily removed. Decals applied to glass surfaces can be removed using a razor blade. Decals can also be removed by heating the decal with a hairdryer and using your fingernail to peel the decal. To remove any adhesive residue, you can use Tar and Bug removers or a glue remover. Before using any of these products, TEST IT to make sure it does not damage your paint.
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| Do you have a printable catalog? New products are constantly being added to our selection, and it would be difficult to maintain an up to date printable catalog. Visit our the website often for the latest additions.
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| Do you make multiple color decals? We currently offer only one-color vinyl decals.
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| How long will it take to receive my order? It depends on when you place your order, the quality of the artwork you provide, and what type of shipping you select. We ship out orders on Fridays. For example, if your order is placed on Monday, it will ship on Friday. If you place an order after 5pm EST on Wednesday, your order will ship the following Friday or At checkout, you will have the option of selecting either standard or express shipping. Standard shipping takes 2-3 days, and Express shipping is overnight to most locations. Back to top
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| Where can the graphics and decals be installed? Vinyl decals can be installed on any hard, smooth surface. The surface must be free of dirt, wax, oil and other residues. Some of the most common surfaces are glass, painted surfaces, plexiglass, fiberglass and plastic.
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| Can vinyl car decals be applied to t shirts? No. However, we will gladly out your vinyl decal design using the proper material and press it on a shirt for you! Back to top
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| What may reduce vinyl to last a shorter time? Submerged graphics.
If your graphics are installed on a boat below the waterline, life expectancy is just 5 years. In salt water, below the water line is not recommended.
Harsh chemicals and detergents can cause damage. This includes 'wax buildup'. For instance, if you wax your graphic,lettering, etc.. and leave wax along the edges, some waxes when wet can 'eat' at the edges causing damage over time. Also, just as some chemicals can cause wear on paint or plastic - they can also cause the same to the vinyl.
A good rule of thumb is: If it can hurt the surface your vinyl is applied to, it can hurt the vinyl. So, as an example, lacquer thinner, acid rain, etc.. WILL damage the vinyl just as it will the paint of a car. Back to top
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| Can the vinyl be used on painted walls? Yes. Wall application is very trendy now. Just keep in mind to make sure the surface is clean and oil free. Also, it may take more than the standard 3 days for the vinyl to fully adhere after installed. Possibly up to 30 days. This does not mean the decals and/or lettering will peel off on it's own during the 'curing' period. But kids (and others) might easily pick it off until it adheres fully. Back to top
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| My decal keeps sticking to the paper backing. What should I do? This happens because of high humidity. But it can be fixed. Lay the graphic on a table with the paper on the bottom, the pre-mask on the top, re-squeegee the pre mask. Then start back with step #1, it should work now. If it went through very high humidity the wax paper can tear and stick to the vinyl but not to the pre mask. If this happens, it takes a delicate touch using a knife/razor blade/finger nail (or whatever you have handy) to slide between the paper and graphic where it has torn. This is rare, but it has happened. If it messes up, let us know, and we'll send another one out. Back to top
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| What happens if I order the wrong size / color/ item? We strongly encourage you to give careful attention when placing your order. Since we strive to achieve fast turnaround on all orders, if you make a mistake email or call us right away. We may be able to change your order before production begins. If your custom order is made, but then your realize something should have been different..... this is very sad. We don't like to send out products that wont work - even if they are made how they were requested. On the other hand, we can not absorb all mistakes. What can we do? All that we can. This may mean a reduced price on sending out the corrected item. So again, please, pay careful attention when placing your order. And if you have any questions please let us know right away. Back to top
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| I want to send you a design I created. What file format should I send? We can 'handle' just about any graphic file format. But, please, no .doc files. Word documents are highly dependant on outside files and are version sensitive. To at least make sure we are all on the 'same page', try sending as a .jpg , .gif , .bmp , .tif and we will be able to view the graphics. If unfamiliar with these formats, here's a trick that may work: open the file in word, press 'print scrn' on your keyboard. Open the 'paint' program and edit paste then save as a .bmp. This is not the best way, but it will work fine to get us started. However, these graphic files are only for viewing. They are in raster formats (bunch of dots) and can not be 'scaled'. So a hand redraw would be needed :(. The best file formats are .ai, .eps, .png, .cdr, These can be saved to include vector graphics (compared to raster or dot graphics). If your artwork can be remade in a vector format, it will save MUCH money on a redraw. Please don't just open a raster file and re save as in a vector format. We wish it was that easy :) You would just have a raster file saved in a vector format :( If you want to do the redraw yourself, there are several free 'trace' programs out there. 'Trace' programs convert from raster to vector. After the conversion, depending on the original quality, much 'cleanup' or redrawing could be needed. Hope not. It's best to start with the highest quality image. If you have any questions let us know. Back to top
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